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themeworks

1125 Capital Blvd.Raleigh, NC 27603                                 919-833-7900                              info@themeworkscreative.com

The Fairview

FAQs

Do you deliver?

Yes! We absolutely deliver.

Does an estimate hold my items?

Is there a delivery fee?

Yes. We charge a delivery fee depending on where your event is located. 

Do we have to make an appointment?

Your are more than welcome to drop by and look around our showroom anytime during business hours. We do encourage appointments if you are wanting to have a guided tour and speak in detail about your event. We may be meeting with other clients and we want to give you our full attention.

What is the next step after our appointment?

No, unfortunately an estimate does not hold your items. In order to hold your items we require a non-refundable 50% deposit. The deposit can be paid at any time before the event, but we recommend paying your deposit as soon as possible to insure our one of a kind items are saved for you.

Do I have to be an Event Planner or Business Owner to rent your items?

No, you do not have to come in with your planner. You can come in with a friend/family member, or just yourself! Make an appointment to see our showroom located at 1125 Capital Blvd and see what items we have that can make your event amazing! 

Are your items for sale?

All of our items are available for rent only.

We will put together an Estimate for you to approve, sign and return with your 50% deposit. Once turned in you will receive an Invoice showing your final balance due. Final balances are due 2 weeks out from your event date.

What does Set and Strike mean?

Set and Strike is essentially the labor costs for your rentals. Set is the setup of your items prior to the event. Strike is the breakdown once your event has concluded.